Customer Feedback Survey

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Please answer the following questions. Thank you for your feedback.

I am satisfied with my overall experience with Carter Heating & Air:

Strongly DisagreeDisagreeNeutralAgreeStrongly Agree

The Carter technicians were friendly and courteous:

Strongly DisagreeDisagreeNeutralAgreeStrongly Agree

The Carter technicians were knowledgeable:

Strongly DisagreeDisagreeNeutralAgreeStrongly Agree

My house or business was kept neat and clean:

Strongly DisagreeDisagreeNeutralAgreeStrongly Agree

My questions were answered to my satisfaction:

Strongly DisagreeDisagreeNeutralAgreeStrongly Agree

The Carter technicians completed the work in a timely manner:

Strongly DisagreeDisagreeNeutralAgreeStrongly Agree

Would you recommend Carter Heating and Air, Inc. to your friends and family?

YesNo

Did our office staff meet your expectations?

YesNo

Did our service/installation team meet your expectations?

YesNo

Additional Comments:

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